Question 1

How does working with ReachRadiance work, from start to finish?

Accepted Answer

There are five clear steps:
1. You request a visibility assessment through our Contact page. It takes a few minutes.
2. We send you your assessment. It shows where your book stands today, what's holding it back and the package we recommend.
3. You choose a package. We confirm what's included and the timeline in writing before anything starts.
4. We research your book in depth and send you a full research report of everything we find.
5. We close the gap. We put the findings to work on every platform in your package, then send you a Master Changes Report showing every change we made.

Question 2

What happens after I request an assessment?

Accepted Answer

We confirm we've received your request within [24/48] hours. We then look at how your book currently appears on Amazon, in digital libraries, in AI and Google search, and in reading communities. Within [number] business days, we email you your assessment with our recommendation. You then decide whether you'd like to go further.

Question 3

What is the visibility assessment?

Accepted Answer

A review of your book that shows its current visibility gap and the problems holding it back, so you know exactly what it needs before you choose anything.

Question 4

What will I receive in the assessment?

Accepted Answer

A clear summary of how your book currently appears to readers, the biggest gaps between your book's wording and how readers search, which platforms are missing your book, and the package we recommend for your goals.

Question 5

Do I have to choose a package after the assessment?

Accepted Answer

No. The assessment shows you where your book stands. Whether you go further is entirely your decision.

Question 6

What happens once I choose a package?

Accepted Answer

We confirm your package and timeline in writing. We ask for a few details: links to your book's listings, what you'd most like to improve, and how you'd like us to make changes on your accounts. Then the research begins.

Question 7

What happens during the research?

Accepted Answer

We study your book across twelve dimensions, including its categories, keywords, title and subtitle, description, author profile, library availability, how search engines and AI tools understand it, and its presence in reading communities. We find the exact words your readers use when they search, and where your book is missing them. Everything is written up in a full research report, in plain language.

Question 8

Do I see the findings before you change anything?

Accepted Answer

Yes. We send you the research report first and explain what we found. Nothing is changed on your book's listings until you've seen the findings.

Question 9

What happens after the research?

Accepted Answer

We put the findings to work, platform by platform. Depending on your package, we update your categories, keywords, descriptions and author profiles, place your book in library systems and on reader platforms, and strengthen how search engines and AI tools understand and recommend it. Every action is recorded.

Question 10

What will I have at the end?

Accepted Answer

Your book's improved listings and placements, plus three documents you keep: the research report, a Reader Language Summary of the exact words your readers use (useful for all your future marketing and books), and a Master Changes Report listing every change we made, where and when.

Question 11

How will you keep me updated?

Accepted Answer

By email at every key point: when the research starts, when your report is ready, while we make changes and when the work is complete. You can ask us a question at any time, and we reply within [24/48] hours.

Question 12

How involved do I need to be?

Accepted Answer

Very little. You share a few details at the start, review the research report and approve changes where needed. We handle everything else.

Question 13

Do I need to give you my account logins?

Accepted Answer

Usually not. Wherever a platform allows it, such as Amazon KDP or Author Central, you add us as a team member or collaborator, so you never share your password. Where that isn't possible, we can guide you through each change step by step. We never touch your royalty or bank settings, and you can remove our access at any time.

Question 14

Who do you work with?

Accepted Answer

Self-published and hybrid authors, anywhere in the world. If your book is published and you want more of the right readers to find it, we can help.

Question 15

Is my book a good fit?

Accepted Answer

The assessment will tell us both. If we don't believe we can make a real difference for your book, we'll tell you honestly.

Question 16

My book came out years ago. Is it too late?

Accepted Answer

No. Visibility work often helps older books most, because their listings were never built around how readers search today.

Question 17

My book isn't published yet. Can you help?

Accepted Answer

Our work is built for published books, because we improve how live listings are found. If your book is close to launch, contact us and we'll tell you how to prepare so it's visible from day one.

Question 18

Will you change my book?

Accepted Answer

No. We never change a word of your book. We change how it's listed, described and connected across the platforms readers use.

Question 19

Why do you research before doing anything?

Accepted Answer

Because no two books are the same. Research shows exactly where your readers are, the words they search with and what's stopping them from finding you, so every action we take is the right one for your book.

Question 20

What is the language gap?

Accepted Answer

The difference between how your book describes itself and how your readers actually search. Readers search by feeling and problem, not by title. When the two don't match, they never meet. Closing that gap is the heart of our work.

Question 21

Why four platforms?

Accepted Answer

Because readers don't all discover books the same way. Some browse Amazon, some borrow from libraries, some ask AI or Google, and some follow their reading community. Being visible on all four means reaching readers wherever they look.

Question 22

Are the results permanent?

Accepted Answer

Yes. Unlike advertising, which stops when the budget runs out, our work stays in place on each platform after we finish, so your book keeps reaching readers.

Question 23

Do I need to run ads as well?

Accepted Answer

No. None of our packages require advertising. If you choose to run ads later, a well-positioned book makes every ad work harder.

Question 24

Can you guarantee sales or bestseller status?

Accepted Answer

No honest service can. What we do is remove the visibility barriers between your book and its readers, so it has the best possible chance to be found, chosen and read.

Question 25

When will I see results?

Accepted Answer

Some changes, like an improved Amazon listing, take effect as soon as they go live. Others, like library placement and AI visibility, build over the following weeks and months.

Question 26

How long does the work take?

Accepted Answer

From 5 to 7 business days for Emerald, up to 21 to 28 business days plus three months of monitoring for Platinum. You'll get a clear timeline in writing before we start.

Question 27

What packages do you offer?

Accepted Answer

Five: Emerald (Entry Visibility Build), Sapphire (Expanded Discovery Foundation), Ruby (Full Visibility Architecture), Diamond (Authority and AI Discovery Layer) and Platinum (Complete Visibility Ecosystem). Each includes everything in the one before it. You can compare them on our Services page.

Question 28

Which package should I choose?

Accepted Answer

After your assessment, we'll recommend the package that fits your book and your goals, and explain why.

Question 29

Can I move to a bigger package later?

Accepted Answer

Yes. If you start with a smaller package and want to go further, we build on the work already done, so nothing is repeated.

Question 30

Do you work with authors outside the US?

Accepted Answer

Yes. We work with authors worldwide, entirely online.

Questions authors ask us.

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